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Frequently Asked Questions
Ensure your Mac's operating system is up to date
MGB requires that Mac devices run MacOS 14 or newer. Older versions of MacOS are not supported and do not recieve security updates. You will need to update your device before continuing.
You can check which version you are running this by clicking the Apple logo in the top left corner of the screen and choosing "About This Mac".
Look here to find which version your device is running.
If your Mac is running MacOS 13 or older you will need to update the operating system on your device.
You can update your Mac by clicking the apple logo in the top right and choosing "system settings", then choosing "General -> software update". You can also see this support article from Apple for more detailed instructions.
Note: if your device cannot update to MacOS 14 or later then it will be compliant with MGB security policies. Use this page on Apple's website to determine if your model Mac is compatible with MacOS 14.
Note: if your device cannot update to MacOS 14 or later then it will not be able to connect to phswifi3. As a temporary alternative you can use the mgbguest network, however this comes with limitations such as slower speeds and no access to printing. You can check this page to see if your model of Mac is compatible. All our students are required to have laptops that meet the minimum requirements for school work here at the MGH IHP. These requirements can be found at our computer requirements page
