MGH Institute of Health Professions Help Desk

The MGH Institute for Health Professions is located in the historic Charlestown Navy Yard. This ticket portal is for Information Technology, Campus Services and Library requests.

System Status
Current Alerts

When resetting a password in iOnline, users may receive a warning message stating that the email failed to send. We are currently investigating but passwords are reset and emails being sent despite the message.

Scheduled Maintenance

No Scheduled Maintenance


Please check our Frequently Asked Questions before opening a ticket







Please Wait!

Please wait... it will take a second!