MGH Institute of Health Professions Help Desk

The MGH Institute for Health Professions is located in the historic Charlestown Navy Yard. This ticket portal is for Information Technology, Campus Services and Library requests.

System Status
Current Alerts

If you are having trouble accessing your email and are receiving a message that the web address is out of date, please follow these steps to gain access to your account. And please update your bookmarks accordingly.

  1. Go to
  2. Enter your Institute email address, that should re-direct you to a page to login with your Partners credentials
  3. Login using your Partners Username & Password
  • Please Note: If you're off-site (not connected to the Partners wireless network), you will have to complete a phone authentication to verify your identity

Scheduled Maintenance

No scheduled maintenance

Please check our Frequently Asked Questions before opening a ticket

Please Wait!

Please wait... it will take a second!