For Students and Alumni
To recover your username and/or password, please go to the
IONLINE homepage.
In the top right hand corner of the page, click on the link labeled
"What is my user ID?" or
"What is my password?" For each process, you will need to supply your
last name and your
Social Security number with dashes for the system to identify you.
If you are resetting your password, please select an email address from the drop down menu and a temporary password will be emailed to you. When you log in with your username and your temporary password you will be asked to change your password before you can access IONLINE. When prompted for your old password, use the temporary password that was emailed to you.
For Faculty and Staff
Please enter a helpdesk ticket