Frequently Asked Questions

FAQ's

Frequently Asked Questions

Are Chromebooks Compatible?

Does the Institute Offer Microsoft Office for Students?

How Do I Access Epic?

How Do I Clear Cookies and Cache in My Web Browser?

How Do I Order My Transcript?

How Do I Recover My IOnline Username/Password?

How Do I Reset My Voicemail PIN?

How Do I Setup My Handheld Device to Receive Institute Email?

I Can't Get Adobe Flash to Display.

I Can't Upload My Document to the Assignments Folder in D2L.

I Cannot See a Course in D2L That I Know I'm Registered For.

I Forgot My D2L Password.

I Forgot My Partners Password or it Expired.

I Receive an "Access Denied" Message When I Try to Access My Email.

I Receive an Error When I Try to Change My Partners Password. What if I Forgot My Security Questions?

I'm Having Trouble Viewing Recordings in D2L When on Campus.

What Are the Laptop Requirements?

What is Respondus Lockdown Browser and How Do I Install It?

Why Can't I Upload Email Attachements?

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