Frequently Asked Questions

Email - How Do I Access My Institute Email On My Mobile Device?

All users that wish to receive emails on on an iOS (iPhone or iPad) or Android device must use the Mass General Brigham app MobileIron. For more specific details, please click on the attachment related to your device from list on the right hand side.

What is MobileIron?
MobileIron is software used by Mass General Brigham to provide easy access to corporate resources from mobile devices with the ability to manage those corporate applications and their data more securely. It provides many added productivity enhancements such as access to home drives, intranet sites, etc without the need for a second factor of authentication.

  • Provides secured access to corporate resources such as Email, Intranet websites, and Home Drive
  • Ensure mobile device compliance with various Mass General Brigham policies
  • Provides the ability to perform a "Enterprise Wipe" that removes only MobileIron managed applications and Mass General Brigham email
  • Enables Mass General Brigham App Catalog to distribute Enterprise apps such as Citrix Receiver, Epic Haiku, Mojo, Dropbox Enterprise, etc